Louis Gray, on the chances of companies becoming number one by disparaging their competition: I never saw Google commercials mocking Yahoo!. I never saw Facebook taking potshots at MySpace. Those throwing stones now should do what the big guys did to get here—focus on their business and do a fantastic job executing on something users [...]
Category Archives: Business
The problem with promoting good performers to managerial roles
Jason Fried on 37signals on why he runs a flat company: … rewarding high performers with managerial responsibilities… often drives people further away from the job they are actually good at The classic corporate structure does not encourage people to continue to do things that they’re good at doing. If you’re a teacher in Singapore [...]
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Shipping
Amy Hoy on shipping: Get real about what you can really ship and when. Grind your big idea down until it’s a fine and indivisible atom of an idea. Realize that only you see the big picture when you look at your tiny atom of a product… other folks aren’t privy to your plans, and [...]
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Employees > Customers > Shareholders
Employees first, customers next, shareholders last, says Virgin Group’s boss Richard Branson: It is simply common sense: If your workforce is happy and well-motivated, your customers are more likely to be happy as well – which means there is greater chance that your business will see strong sales and good profits, generating the results that [...]
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Guy Kawasaki on entrepreneurship in Singapore
Guy Kawasaki, on entrepreneurship in Singapore: Israel has five million people, six million entrepreneurs, and fifteen million opinions. Singapore has five million people, six entrepreneurs, and one opinion.
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You can’t just ask your customers what they want
Because customers don’t know what they want exactly: So you conduct a survey, asking customers: would you like Walmart aisles to be less cluttered? And they say, “Yes, now that you ask, yes, that would be nice.” And you check the box by “customer input” and report back, hey everyone, good news, yes, customers like [...]
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Getting paid
Mike Monteiro’s Fuck you. Pay Me. is essential viewing for anyone involved in contract and freelance work. Unless, of course, you don’t want to get paid.